At pawstopurr, we strive to make your shopping experience simple and secure. Please review our payment policy below for full details.
Accepted Payment Methods
We accept the following payment methods for all online purchases:
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Visa
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MasterCard
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American Express
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Discover
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PayPal
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Apple Pay
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Google Pay
All transactions are processed in GBP (British Pounds).
Payment Processing
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Payments are charged at the time of purchase.
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Once your payment is successfully processed, you will receive an order confirmation email with your order details.
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In case of payment failure, please verify your payment details and try again or contact your bank/payment provider.
Security
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We use industry-standard SSL encryption to protect your payment details during checkout.
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Your personal and financial information is never stored on our servers and is handled securely by our payment gateway providers.
Refunds for Returned Items
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Refunds for eligible returns will be processed back to your original method of payment within 7 business days after inspection and approval of the returned item.
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A confirmation email will be sent once your refund has been issued.
Late or Missing Refunds
If you haven’t received your refund within the expected time:
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Recheck your bank or payment account.
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Contact your bank or credit card provider, as processing times may vary.
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If the issue persists, contact us at woof@pawstopurr.com
Currency
All orders are processed in GBP (British Pounds). If your card is linked to another currency, your bank may apply conversion rates and additional fees.
Contact Us
Store Name: pawstopurr
Business Address: 2 Chester Street, Leigh, Greater Manchester, WN7 1LS, United Kingdom
Email: woof@pawstopurr.com
Phone: +44 7451298667
Business Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT) Greenwich Mean Time (London)
Pawstopurr.com is a trading name of QINETIQ NETWORK LTD, registered in England & Wales No. 16379795
